Terms And Conditions

Carter Klay Associates Ltd. – Terms and Conditions of Contract

1. Carter Klay Associates Ltd (referred to hereafter as ‘the company’) will in relation to the rateable value specified in the re-valuation performed by the valuation office, effective from 1st April 2010, 1st April 2015, 1st April 2020, provide the following services.

2. On behalf of the business prepare and put forward to the appropriate valuation office “requests to modify the current (‘2010’) and future (‘2015’) and (‘2020’) ratings list” (delete as required). The requests will require the company to assess the following: a. Any new competitors who have commenced trading since the ratings list was last modified and who are having an impact on trade. b. Any substantial or physical alterations that have occurred in or around the business since the ratings list was last modified.

3. We will take into account and carefully assess any further information the client wishes to include in the proposal, if we deem it to be of potential benefit to the client.

4. We undertake, as needed, to act as the client’s representative at any local valuation tribunal.

5. We will maintain regular correspondence with the valuation office on the client’s behalf with regard to any requests to modify the rating lists.

6. Within 7 days of receipt of invoice, the client consents to payment of the sum detailed above, namely a set tariff (’the fee’) for our administration and consultancy services. Payment of this tariff shall be due only when the client or the company receives a case acknowledgement from the valuation office relating to the request(s) put forward with regard to each ratings list.

6A. The client agrees to register their business on the government gateway, within 14 days of signing the contract.

6B. The client agrees to appoint Carter Klay Associates LTD as their agent once registered on the government gateway for business rates.

6C. If the registration is not completed within the 14 days of signing as agreed, an administration fee of 50% of the agreed fee will be charged to the client.

7. If the client no longer wishes to engage the company’s services, they may terminate the agreement within seven working days of the date of signing the contract. Any request to terminate must be made in writing and sent to the company by Recorded Delivery post.

8. In the event that the client fails to pay the fee when required, the company reserves the right to postpone provision of any services until full payment has been received. The company may also initiate proceedings against the client for any tariff owing and claim for any expenses and interest at the current rate.

9. In the event that the client’s rateable value is not reduced, remains unchanged or very unlikely increased, they are not eligible to receive a refund of any fees paid.

10. The client verifies that they have not authorised any other representative to act in their stead and guarantees that they shall not authorise any other representative to act in their stead with regard to this service, without first obtaining written consent from the company.

11. The client agrees to supply information relating to business turnover as required by the company.

12. The liability of the company under the terms of this contract shall not exceed the amount of the fee.

13. The client verifies that they choose to enter into this agreement of their own free will and confirms they have not been subject to any attempt by the company or its representatives, whether spoken, written or implied, top persuade them to enter this agreement, apart from through the terms specified within this contract.

14. This contract is governed by the laws of England and Wales.